Know every guest and bring them back

Profiles with history, tags and campaigns, with the privacy tools the law requires.

Why it pays off

What your restaurant gains with Customers (CRM)

Know your best customers
Who comes most, how much they spend and what they prefer.
Win them back in time
Spot those who stopped coming and send them a campaign.
Stay compliant
Consents, export and anonymisation ready.

What it includes

Complete profiles
Contact details, preferences, order history and up to 10 tags per customer.
Quick sign-up from the POS
Create the customer at checkout. If they already exist, they are linked without duplicates.
Email campaigns
Scheduled and birthday campaigns, only to those who gave their consent.
Churn risk
Spot customers who stopped coming so you can win them back in time.
Tidy history
Reassign or unlink an order that was linked to the wrong customer.
Privacy
Export a customer's data or anonymise it when they ask, with an audit record.

How it works

Record customers
From the POS at checkout, or automatically from your store and Fudi ID.
Segment
Use tags and filters such as frequent or VIP.
Act
Send email campaigns or apply their benefits at the till.

Who it is for

For owners and managers who want to sell more to the customers they already have.

Frequently asked questions

Can I import my customers?

Import from other systems is offered as a service on the Enterprise plan.

Which channel do campaigns use?

Email, only to those who gave their consent.

What if a customer asks to delete their data?

You anonymise them in one click and sales are kept without personal data.

Works together with

Create your account in minutes and try this and every other feature with a sample restaurant.